The Playstation Plus network was down yesterday, from yesterday afternoon/early evening time (GMT) to the early hours of this morning (GMT). This is this the second time in so many weeks that the Playsation Plus service has been impacted heavily. On Christmas Day 2015 the Lizard Squad, hacking collective, with the simple aim of showcasing Sony’s lack of security. When that happened the Playstation Plus network was down until the Monday and the Vice President of Sony Network Entertainment stated:
Since access to PlayStation Network was impacted during the holidays, we wanted to show our appreciation for your patience by offering all PlayStation Plus members that had an active membership or free trial on December 25th a membership extension of five days……..In addition, sometime this month we will announce that for a limited time, we will be offering a 10 percent discount code good for a one-time discount off a total cart purchase in the PlayStation Store as a thank you to all PSN members.
So, now again, Sony have come out with a confirmation of, what we presume, are further extensions via their official twitter page:
Thanks for your patience today – stay tuned for details on PS Plus, PS Now, and video rental extensions.
— PlayStation (@PlayStation) January 5, 2016
So, again, Sony are having to offer compensation to try keep fans on side. This is damaging for Sony and it isn’t like these are two isolated incidents. Their is clearly a lack of investment in security, that doesn’t always mean tech but the resource who implement it as well. It is not as if they haven’t had time. Between April and May 2011, the PlayStation Network, streaming media service, Qriocity and Sony Online Entertainment were hacked by LulzSec, a splinter group of Anonymous, the hacker collective. This led to the servers being down from April 20 and May 15 as Sony tried to secure the breach, which put the sensitive personal data for over 100 million customers at risk. Then there is the whole Sony Entertainment breach, potentially, due to the The Interview. But, how can they improve on the situation?